I saw this picture on my machine today while trying to backup my machine. I can't help myself but post it pretty interesting if you ask me ;)
The Call Center industry is a booming market in the Philippines. Answer is, if you live in Manila you probably know atleast 1 or 2 people working on this industry(i think majority of my classmates in college ended working as a Call Center Agent). They even have a song being played on the Philippine radio airwaves.
It's a great job and people who work at this companies often earn more money than entry-level programmers. Yep! that's true. 5 years back when I was looking for a job fresh out of college a friend told me that he was getting paid 17K + bonus as a call center agent. My jaw dropped because a buddy of mine who is a brilliant developer just got his first job as developer for a multi-national company was just getting paid 8.5K even my first paycheck as a full-time developer was only at 12K.
It's a pretty big margin huh? I guess that's the reason why alot of fresh grads go directly to call centers as their first choice of work(or maybe because of the lack of job openings in the Philippines). I do know that alot of people just call centers as a stepping stone for their real career goal. A former colleague of mine was a call center agent for Sykes before joining my former company. He said that he needed a job while reviewing for his SWCD and some cash to payoff the certification exam fee.
Disclaimer The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.