Blog of a Filipino Developer about C#, VB.NET, ASP.NET, Java, PHP, SQL Server, MySql and Oracle RSS 2.0
 Friday, January 11, 2008

I've been hosting with IPower for 3 years now and man i'm getting really really really really really frustrated with their hosting!

2 years ago I had the same experience with them and it drove me crazy to the point that I was already shouting at their technical support agent. Imagine hearing this words "we don't have any backup of your site" in a time when you are getting really mad. Intense huh? Eventually my site was restored because "they actually" have a backup system in place.

But this week is a different story.

 My site went down last monday due to an unknown error. At first i thought it was the server migration that is currently happening with my host so called them up to ask. What happened next is that i ended up being in the phobe queue for 4 hours. When I finally got my chance, I immediately asked the tech support agent about whats going on and why their lines are busy all day. He told that its been a busy day and that they are getting tons of support calls because they are experiencing a server outrage. 

He said that there are currently 48 other people waiting to get their call to be answered. That means alot of people are getting their blood raised to their head because of anger and frustration.

We did some troubleshooting that day but to no avail they can't figure out whats wrong so my site ended up down for 4 days.

Miraculously, my site went up today but with one noticeable difference... it's really slow. The load time of the site is oddly slower than what it was the last time it was working. I guess there is some other things thats not perfectly in place yet. I'll monitor it for now and probably send another support ticket if this slowness continues.

Oh well, i have enough ranting for a day. I hope everything goes well from now on because I can't take downtimes like this anymore. I'll stick with this guys for the rest of the year and we'll see how it goes from there.

Friday, January 11, 2008 7:32:21 PM (GMT Standard Time, UTC+00:00)  #    Comments [0] -
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The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.

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Keith Rull
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